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BluntsShoes.com Reviews

4.7 Rating 5,525 Reviews
94 %
of reviewers recommend BluntsShoes.com
Company Reviews Product Reviews
3
 Metrics Info
4.7
Based on 5,525 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BluntsShoes.com Reviews

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

Write Your review

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C Dunn
Verified Buyer
“I do not know why this boot can be sold”
Helpful Report
Posted 4 years ago
We are very sorry to hear that you are not satisfied with your purchase, we have contacted yourself in order to assist with the issue. We are extremely sorry for any inconvenience caused.
Posted 4 years ago
L Elsdon
Verified Buyer
“Service is appalling. Paid £6 for NEXT DAY delivery to never receive my shoes at all. All information given it nonsense such as tracking information. Royal Mail had no idea where the package was and that had apparently never received it? Tried to call but you have no phone number? I emailed, but no response? I waited in for 2 days and cancelled appointments to wait for these shoes I was desperate for to not get them at all. It’s a joke to be honest. Will not be using you again. By the way.. I wouldn’t even rate you 1 star.”
Helpful Report
Posted 4 years ago
We are extremely sorry to hear that you are not satisfied with the service you have received. Unfortunately we have not been able to find your email and we have contacted you regarding your order. Unfortunately it appears that your parcel was delivered back to us due to an incomplete address, we hope to resolve any issues as soon as possible.
Posted 4 years ago
J Tudge
Verified Buyer
“The wellies that I purchased leaked after the first time I wore them .”
Helpful Report
Posted 4 years ago
We are extremely sorry for the issue, we can confirm that your refund has been processed on 01.02. We apologise for any inconvenience or disappointment caused.
Posted 4 years ago
A PATEL
Verified Buyer
“So far the service was good as this was 1st time. I give this service 5 stars.”
Helpful Report
Posted 4 years ago
T Addy
Verified Reviewer
“I have recently purchased a pair of patrol boots. The boots have arrived heavily damaged and in a very poor state. The heel of one of the boots is peeling badly and it appears to have began to crack on both sides of the boot. It looks as though the boots have been around the houses and returned multiple times. I would like to have thought that the boots would have been quality checked before leaving the warehouse but this clearly isn't the case. Disappointed is an understatement. This is my first and last purchase from Blunts.”
Helpful Report
Posted 4 years ago
F Wowra
Verified Reviewer
“Disgusting con artists Bought Wellington boots (dictionary definition is a waterproof plastic or rubber boot) - seals leak badly (1st time on) and was told they’re not sold as waterproof so won’t do anything - do not buy from them they will not deal with faulty goods 🤬”
Helpful Report
Posted 4 years ago
J Hughes
Verified Buyer
“Wellingtons were not sent due to the fact that they had been listed but actually were not in stock”
Helpful Report
Posted 4 years ago
A Edwards
Verified Buyer
“Not received yet !”
Helpful Report
Posted 4 years ago
A Cotterill
Verified Buyer
“Accepted order, marked as sent out with RM tracking number, but suspect there wasn't actually any stock and therefore not sent out in first place (tracking said RM had not received). Not very good customer service. Will avoid in future.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“What a pile of rubbish going in bin”
Helpful Report
Posted 4 years ago
S ASHER
Verified Buyer
“Not received my order yet”
Helpful Report
Posted 4 years ago
L Newman
Verified Buyer
“Placed an order. Was notified that the order was dispatched and then...nothing. The Post Office tracking never registered the parcel being collected from Blunts. Contacted Blunts to query and without even offering to send a replacement, they cancelled the order and refunded our money. Ordinarily this would be great but the order had been specifically chosen and we would have preferred to actually received the goods. No need to send us a voucher in return for this review. We won’t be ordering from you again.”
Helpful Report
Posted 4 years ago
V West
Verified Buyer
“quality for the price is good . i have been sent the wrong order so will have to return them”
Helpful Report
Posted 4 years ago
N Bowers
Verified Buyer
“My shoes were apparently dispatched to Royal Mail a week ago and as yet I have not received them. Definitely would not use Blunts again”
Helpful Report
Posted 4 years ago
H Poole
Verified Buyer
“Very poor”
Helpful Report
Posted 4 years ago
A Jakab
Verified Buyer
“A waste of money on postage twice and the item doesn`t fit, I basically ended up paying for the shoes twice and their price and still don`t have anything.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“A very poor experience. Unfortunately I was sent the wrong shoes and after chasing multiple times, was told that they no longer have the shoes in stock and I have to return them to get a refund (minus my postage) for an item I didn’t even order! I would have rather they told me that the shoes were out of stock before posting so the transaction could be cancelled and I would have saved on postage costs. It’s surprising that the company thought I’d accept a completely different product to the one purchased. The team weren’t helpful or sincerely apologetic. I’m also now having to risk going to the post office during this pandemic to get my refund. Sadly won’t be using Blunt shoes again.”
Helpful Report
Posted 4 years ago
A Holden
Verified Buyer
“My sons’s shoes fell apart as soon as he put them on! The other pair scuffed badly on day one. Fortunately Blunts are offering a full refund.”
Helpful Report
Posted 4 years ago
K Richards
Verified Buyer
“Ordered a pair of shoes for my daughter to start school on the 28th august today is the 6th September still haven't received them wont be ordering again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Said they sent out my shoes but actually never had then in stock”
Helpful Report
Posted 4 years ago
BluntsShoes.com is rated 4.7 based on 5,525 reviews
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