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BluntsShoes.com Reviews

4.7 Rating 5,478 Reviews
94 %
of reviewers recommend BluntsShoes.com
4.7
Based on 5,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BluntsShoes.com Reviews

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

Write Your review

Ordered some boots for my daughter. She wore them once.. and I noticed something wasn't right with the sole. Sent them back and they couldn't accept due to them being worn (which is fair enough).. however, they sent them back to me and i wore them once as we both fit into same size. The same evening, the sole had broken off so I was left all evening wearing broken shoes walking around town centre. I'm not happy with the quality of them boots. I also had ordered 5 more pairs of shoes which I returned as they had not been worn. Unfortunately I was at loss as it cost me postage.
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Posted 3 years ago
Ordered two pairs of ladies spot on wellingtons, which were at least one size too small. Refund was prompt but did not include any postage putting me £10 out of pocket.
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Posted 3 years ago
They said gold online but sent rose gold try to blame me for ordering wrong ones and the shoes are cheap quality not impressed
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Posted 3 years ago
Haven’t received my shoes or had any response from my email
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Posted 3 years ago
Boots were rubbish 👍🏻
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Posted 3 years ago
The sandals came with missing gems, contacted them but heard nothing back.
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Posted 3 years ago
Jelly shoes too small despite ordering my usual shoe size. Would have returned , but having paid £3.50 postage for jellies costing only £5.99 , I wasn't prepared to pay another £3.50 to recoup £5.99 . Have put jellies in charity bag. Total waste of £9.49 .Not even a proper returns form included in parcel. Will not be ordering from Blunts again.
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Posted 3 years ago
I was very disappointed with the White trainer mules that I'd purchased. Just cheap n tacky hence the price.
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Posted 3 years ago
Recently purchased white toepost sandals. Have just worn them once and a decorative stud fell off so I am in the process of sending them back hopefully for a full refund.
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Posted 3 years ago
Website needs sorting out, it shows items as in stock when ordering then 2 out of 3 items on order are cancelled as out of stock!!
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Posted 3 years ago
The shoes are fine. The stream of emails to review the shoes are not.
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Posted 4 years ago
Appalling service. Ordered a pair of school shoes for my daughter, which I’m sure you can appreciate is difficult enough given the current pandemic but I was sent 2 odd sizes! I ordered a size 13 and was sent one 13 and one 1! I am aware mistakes happen but then to have a packing receipt singed in the box is just even worse. Safe to say I returned them and I am awaiting my refund. It’s a shame I use blunts to get my children’s shoes fitted and measured but ordering online I won’t be doing again.
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Posted 4 years ago
The boots were covered in pen and didn't fit right
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Posted 4 years ago
The shoes were too small, when I asked to return, I was told no free returns. Now I have paid p&p twice and nothing to show for it. Very unhappy about the service and will never show there again. Neither my friends or family.
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Posted 4 years ago
Not correctly sized ordered a size 1 for my daughter who is a size 13 n didn't fit
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Posted 4 years ago
brought some wellington boots and they where awful, way too small for my foot, even though i got a bigger size
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Posted 4 years ago
I do not know why this boot can be sold
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Posted 4 years ago
We are very sorry to hear that you are not satisfied with your purchase, we have contacted yourself in order to assist with the issue. We are extremely sorry for any inconvenience caused.
Posted 4 years ago
Service is appalling. Paid £6 for NEXT DAY delivery to never receive my shoes at all. All information given it nonsense such as tracking information. Royal Mail had no idea where the package was and that had apparently never received it? Tried to call but you have no phone number? I emailed, but no response? I waited in for 2 days and cancelled appointments to wait for these shoes I was desperate for to not get them at all. It’s a joke to be honest. Will not be using you again. By the way.. I wouldn’t even rate you 1 star.
Helpful Report
Posted 4 years ago
We are extremely sorry to hear that you are not satisfied with the service you have received. Unfortunately we have not been able to find your email and we have contacted you regarding your order. Unfortunately it appears that your parcel was delivered back to us due to an incomplete address, we hope to resolve any issues as soon as possible.
Posted 4 years ago
The wellies that I purchased leaked after the first time I wore them .
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Posted 4 years ago
We are extremely sorry for the issue, we can confirm that your refund has been processed on 01.02. We apologise for any inconvenience or disappointment caused.
Posted 4 years ago
So far the service was good as this was 1st time. I give this service 5 stars.
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Posted 4 years ago
BluntsShoes.com is rated 4.7 based on 5,478 reviews