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BluntsShoes.com Reviews

4.7 Rating 5,190 Reviews

94 %

of reviewers recommend BluntsShoes.com

Company Reviews

Product Reviews

4.7

Based on 5,190 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

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BluntsShoes.com 5 star review on 2nd March 2023

BluntsShoes.com 5 star review on 19th November 2022

BluntsShoes.com 5 star review on 21st July 2022

BluntsShoes.com 5 star review on 24th May 2022

BluntsShoes.com 5 star review on 19th May 2022

BluntsShoes.com 5 star review on 20th November 2021

BluntsShoes.com 5 star review on 26th March 2021

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are fine. The stream of emails to review the shoes are not.”

Posted 3 years ago

“Appalling service. Ordered a pair of school shoes for my daughter, which I’m sure you can appreciate is difficult enough given the current pandemic but I was sent 2 odd sizes! I ordered a size 13 and was sent one 13 and one 1! I am aware mistakes happen but then to have a packing receipt singed in the box is just even worse. Safe to say I returned them and I am awaiting my refund. It’s a shame I use blunts to get my children’s shoes fitted and measured but ordering online I won’t be doing again.”

Posted 3 years ago

“The boots were covered in pen and didn't fit right”

Posted 3 years ago

“The shoes were too small, when I asked to return, I was told no free returns. Now I have paid p&p twice and nothing to show for it. Very unhappy about the service and will never show there again. Neither my friends or family.”

Posted 3 years ago

“Not correctly sized ordered a size 1 for my daughter who is a size 13 n didn't fit”

Posted 3 years ago

“brought some wellington boots and they where awful, way too small for my foot, even though i got a bigger size”

Posted 3 years ago

“I do not know why this boot can be sold”

Posted 3 years ago

We are very sorry to hear that you are not satisfied with your purchase, we have contacted yourself in order to assist with the issue. We are extremely sorry for any inconvenience caused.

Posted 3 years ago

“Service is appalling. Paid £6 for NEXT DAY delivery to never receive my shoes at all. All information given it nonsense such as tracking information. Royal Mail had no idea where the package was and that had apparently never received it? Tried to call but you have no phone number? I emailed, but no response? I waited in for 2 days and cancelled appointments to wait for these shoes I was desperate for to not get them at all. It’s a joke to be honest. Will not be using you again. By the way.. I wouldn’t even rate you 1 star.”

Posted 3 years ago

We are extremely sorry to hear that you are not satisfied with the service you have received. Unfortunately we have not been able to find your email and we have contacted you regarding your order. Unfortunately it appears that your parcel was delivered back to us due to an incomplete address, we hope to resolve any issues as soon as possible.

Posted 3 years ago

“The wellies that I purchased leaked after the first time I wore them .”

Posted 3 years ago

We are extremely sorry for the issue, we can confirm that your refund has been processed on 01.02. We apologise for any inconvenience or disappointment caused.

Posted 3 years ago

“So far the service was good as this was 1st time. I give this service 5 stars.”

Posted 3 years ago

“I have recently purchased a pair of patrol boots. The boots have arrived heavily damaged and in a very poor state. The heel of one of the boots is peeling badly and it appears to have began to crack on both sides of the boot. It looks as though the boots have been around the houses and returned multiple times. I would like to have thought that the boots would have been quality checked before leaving the warehouse but this clearly isn't the case. Disappointed is an understatement. This is my first and last purchase from Blunts.”

Posted 3 years ago

“Disgusting con artists Bought Wellington boots (dictionary definition is a waterproof plastic or rubber boot) - seals leak badly (1st time on) and was told they’re not sold as waterproof so won’t do anything - do not buy from them they will not deal with faulty goods 🤬”

Posted 3 years ago

“Wellingtons were not sent due to the fact that they had been listed but actually were not in stock”

Posted 3 years ago

“Not received yet !”

Posted 3 years ago

“Accepted order, marked as sent out with RM tracking number, but suspect there wasn't actually any stock and therefore not sent out in first place (tracking said RM had not received). Not very good customer service. Will avoid in future.”

Posted 3 years ago

“What a pile of rubbish going in bin”

Posted 3 years ago

“Not received my order yet”

Posted 3 years ago

“Placed an order. Was notified that the order was dispatched and then...nothing. The Post Office tracking never registered the parcel being collected from Blunts. Contacted Blunts to query and without even offering to send a replacement, they cancelled the order and refunded our money. Ordinarily this would be great but the order had been specifically chosen and we would have preferred to actually received the goods. No need to send us a voucher in return for this review. We won’t be ordering from you again.”

Posted 3 years ago

“quality for the price is good . i have been sent the wrong order so will have to return them”

Posted 3 years ago

“My shoes were apparently dispatched to Royal Mail a week ago and as yet I have not received them. Definitely would not use Blunts again”

Posted 3 years ago

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BluntsShoes.com is rated 4.7 based on 5,190 reviews