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BluntsShoes.com Reviews

4.7 Rating 5,190 Reviews

94 %

of reviewers recommend BluntsShoes.com

Company Reviews

Product Reviews

4.7

Based on 5,190 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

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BluntsShoes.com 5 star review on 2nd March 2023

BluntsShoes.com 5 star review on 19th November 2022

BluntsShoes.com 5 star review on 21st July 2022

BluntsShoes.com 5 star review on 24th May 2022

BluntsShoes.com 5 star review on 19th May 2022

BluntsShoes.com 5 star review on 20th November 2021

BluntsShoes.com 5 star review on 26th March 2021

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boots were smelling really badly of smoke damage as if they had been in a fire also the sheen was dull .They were suppose to be new knee high black patent boots was really dissapointed . They smelt soooo bad that when people came into my house they asked what had burnt!”

Posted 6 years ago

“Order some bridesmaids shoes from Blunts ebay shop. When they arrived they were very tight and seemed like the wrong size. Filed a returns claim the following day only to be told I couldn't return them as I had worn them!!! How are you supposed to try on shoes without wearing them??? Blunts then ignored messages directing them to the Sale of goods act 1979 and even claimed they had contacted ebay to help refuse my claim. After speaking with eBay myself, they even said how are you supposed to try on shoes without wearing them and upheld my claim. Blunts appear to go against their own return policy and the real kicker is that there is a shop less than 100 meters away!!!”

Posted 7 years ago

“Did not honor their refund shipping policy.”

Posted 7 years ago

“August 2016: 09th: bought shoes EU 44 on eBay, paid via PayPal - 15th: delivery, shoes have EU 27 (!) - 16th: send shoes back - 22nd: get refund - 30th: get postage refund It was a perfect refund procedure, but one thing I have missed: Until now (18th Sept) you have not chance your description of your eBay-article #182148730815: there are still EU 44 and EU 46 to choose. I do not think this is correct.”

Posted 7 years ago

“The worst hush puppies I've ever had in my life.cheap chit.”

Posted 7 years ago

“The sandals were not like the image suggested. The straps broke in less then a day so i had to use better glue to repair them The stuck on cork round the edge came off in a matter of days and the swede sole has come off in a few days also. Poor quality all round”

Posted 7 years ago

“Sent the wrong shoe, didn't have any of the one I ordered in stock.”

Posted 7 years ago

“Item didn't arrive as promised”

Posted 7 years ago

“Stitching came undone in shoes. Overall not impressed with quality. Won't be buying more shoes from you.”

Posted 7 years ago

“Couldn't fulfil order despite confirming it and payment made. Then expected me to pay for an alternative shoe that wasn't first choice. No discount or price match. Disappointing”

Posted 7 years ago

“Ordered shoes for my son that were in stock on website, paid and received confirmation to be followed 2 days later by email saying the shoes were not actually in stock. Poor.”

Posted 7 years ago

“I am extremely dissapointed because i bought a certain model of shoes, but a month later i received another material of what i have bought. I ask for you to send me the correct ones, and not only you didnt, but you stopped answering my messages. So i had to ask for ebay to intervene.”

Posted 7 years ago

“Blunts Shoes advertised shoes for sale that they held no stock of. Took my money and it took for me to chase the delivery before finding out they had no stock. I did get my money back a week later, but no communication, no apology, nothing. Completely wasted my time.”

Posted 7 years ago

“ordered brown shoes was sent black shoes went to post office returned them and you sent me a replacement pair of brown shoes they eventually arrived but they were scuffed and top leather creased on both shoes with laces showing signs of being tried and left in the shoes I then had to go back again to the post office to return them and wait for a refund these shoes were ordered in plenty of time for a specific reason but I had to use other shoes due to the above problems”

Posted 7 years ago

“It"s the worst company in EBay. Lying and not meet the delivery”

Posted 7 years ago

“They come broke and was not the right size . That's why I never left feed back cause just wanted to forget about it . Kerry”

Posted 7 years ago

“Both shoes were left feet. Contacted Blunts who said they would send me another pair once these had been returned. I waited patiently for the other pair to arrive but they never did. Had to chase a refund in the end.”

Posted 7 years ago

“I ordered online and received a defective/damaged pair of boots. On returning the boots unworn I was messaged and advised that I would not receive a refund as the boots had been worn and they (Blunts) would never send boots out in that condition. Their messages basically accused me of not telling the truth and I was appalled. I eventually received a full refund after threatening to refer the matter to trading standards, but no apology for their attitude. I have honestly never received such appalling customer service and would never use them again.”

Posted 8 years ago

Hello, Thank you for your feedback. Naturally we are disappointed that you were unhappy with the service, we will be looking into this further and will send you a direct email. Once again please except our apologies Kind Regards, Blunts Shoes Customer Care Team

Posted 8 years ago

“Your shoes could be one of the best, but you are very lacking behind in the finishing quality. The shoe i bought was really nice looking at, looks vrry sophisticated but not durable at all. I only worn it twice and the shoes is already falling apart. I such that wears my shoes once in a while because i have large collections but having worn your shoes just twice and already broken is very very bad.”

Posted 8 years ago

Good morning, Thank you for leaving a review. It is appreciated. We are deeply sorry to hear that you are dissatisfied with the footwear. So we can look into this further please can you send us an image of the sandals. Were these purchased in June 2015? Please can you e-mail us the image direct to info@bluntsshoes.com Thank you. Blunts Shoes Customer Care Team

Posted 8 years ago

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BluntsShoes.com is rated 4.7 based on 5,190 reviews