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BluntsShoes.com Reviews

4.7 Rating 5,437 Reviews
94 %
of reviewers recommend BluntsShoes.com
4.7
Based on 5,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BluntsShoes.com Reviews

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

Write Your review

Great price and postage. Boots are exactly what was ordered. However the boots arrived in the worst box imaginable. They are for a gift and just not presentable without an apology and explanation to the recipient. The box was ripped and broken at all the corners and looked like it had been taped back up underwater. The only thing holding it together was the plastic bag the box was posted in. The Boots were a good price but if the item isn’t going to arrive as most people would expect it should be noted on the product description.
Helpful Report
Posted 2 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 2 months ago
Kingstanding store as a resident we used this store for school shoes for my children. The staff was very freindly whilst remaining professional at all times. I went to visit the store the other day but was put of going in by going due to all the graffiti on the building including the shutters looks very run down and not a great representation of such what was such a great store.
Helpful Report
Posted 4 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 4 months ago
Good quality but unfortunately the toe post is too fat and will leave a wound especially when getting wet.
Helpful Report
Posted 5 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 4 months ago
Good service in general, although the shoes I bought are not ideal. They were cheap, and free returns are not offered, so I'll keep them but would ideally have sent them back. The shoes seem small for their size (they are Clarks and I am very familiar with how their shoes fit my children), and I think the description could also have been better. They were described as lace-up, even though they are (thankfully!) pull-on shoes with stretchy laces, as you'd expect for young children. But as I said, they were very cheap...
Helpful Report
Posted 5 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 5 months ago
Unfortunately the right shoe elastic crossover on top was stretched. Still wearable but not good quality.
Helpful Report
Posted 7 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 6 months ago
I found ordering my shoes a bit of a hassle because I wasn’t with PayPal and gave up trying to get into PayPal. But I found ordering them from a shop even more of a hassle and had a go getting onto PayPal. Once I was with PayPal I found ordering with PayPal no problem so I won’t have any trouble ordering my next pair. I’m willing to accept that everything these days requires a bit of fiddling about.
Helpful Report
Posted 8 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 8 months ago
Nice sandals but not happy… the first pair I bought were to small so I returned and had to pay delivery postage and return postage… the next size up arrived and were faulty but again I had to pay delivery postage and return postage and although I marked my return invoice with a I would like a replacement that didn’t happen ! On this occasion though I did get the delivery charge refunded but not the return postage this meant I ordered again and had to pay another delivery charge it’s ended up costing me more in delivery and returns than the cost of the shoes ! Extremely disappointed
Helpful Report
Posted 9 months ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 8 months ago
Shoes were not available but apology and refund were issued promptly.
Helpful Report
Posted 11 months ago
Thank you for your feedback, it is much appreciated! We are pleased to hear that you are satisfied with everything. We look forward to helping you again in the future
Posted 11 months ago
Why do Blunts only offer an exchange or credit note? I bought Skechers and they are too big but I haven’t been offered a refund. 🤷🏻‍♀️ Why do they not offer half sizes on most of their shoes, again restricting options. These they can’t get in a half size for me. I think in this instance a refund would have been a better option for me! Not good enough! In the future I will stick to Skechers or online options.
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
Anatomic & Co shoes purchased. When received the overall condition was not as good as should reasonably be expected I feel. Both shoes had scuff marks to the tan leather but one in particular was fairly extensively scuffed. Something you might expect from a display shoe perhaps certainly not a manufacturer box fresh pair. However after expressing my concerns and disappointment to customer services they were quick to resolve the matter and avoid the inconvenience of a return which was appreciated. Not sure I would want to take chance of another order to be honest but in light of the resolution I have rated my experience as acceptable.
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
I am trying to order black court shoes size 7, I could not get comformation.
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
OK as slippers but I wanted something which I could wear outside as well as in. So, they have been returned, with thanks.
Helpful Report
Posted 1 year ago
Thank you for your feedback, it is much appreciated! We look forward to helping you again in the future
Posted 1 year ago
OK as slippers but I wanted something which I could wear outside as well as in. So, they have been returned, with thanks.
Helpful Report
Posted 1 year ago
Thank you for your feedback, it is much appreciated! We look forward to helping you again in the future
Posted 1 year ago
Bought as a gift for my granddaughter. Good service and prompt delivery. The shoes had obviously been returned as there were fingerprints on the patent leather and food on the sole. Just as well I checked them before giving then to her.
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
The communication and speed of delivery were above average, and Blunts can be congratulated on their excellent customer service. The shoes were packaged well and arrived as promised. The only downside was that the price was significantly more expensive than other places online that unfortunately didn’t have the size I needed. This is why I rated overall as acceptable, rather than excellent.
Helpful Report
Posted 1 year ago
Thank you for your feedback, it is much appreciated! We are pleased to hear that you are satisfied with everything. We look forward to helping you again in the future
Posted 1 year ago
Very good quality
Helpful Report
Posted 1 year ago
Thank you for your feedback, it is much appreciated! We are pleased to hear that you are satisfied with everything. We look forward to helping you again in the future
Posted 1 year ago
I sent my shoe back
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
Hard to review as the boots I chose on my first order were out of stock, but a refund was handled rapidly, so I think this company is efficient.
Helpful Report
Posted 1 year ago
Thank you for your feedback, it is much appreciated! We are sorry to hear the item was out of stock. We look forward to helping you again in the future
Posted 1 year ago
I haven’t received the the shoe
Helpful Report
Posted 1 year ago
The item is going to South Africa so unfortunately delivery will take longer 8 days, please contact us on Info@bluntsshoes.com if this doesn't arrive within 28 working days Sorry for any inconvenience or disappointment this may have caused.
Posted 1 year ago
Good service but some shoes have sizing Issues and customers have to pay return postage. However deliveries are fast and shoes are well packaged
Helpful Report
Posted 1 year ago
Thank you for your review, your feedback is really appreciated. I'm sorry to hear you're not completely satisfied with this product, please know that your comments will be taken on board, and these will be fed back to the relevant parties here at Blunts Shoes. If you would like any assistance from our customer service team, please don't hesitate to get in touch and they will be happy to look into any queries you have. Kind regards, Blunts Shoes
Posted 1 year ago
BluntsShoes.com is rated 4.7 based on 5,437 reviews