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BluntsShoes.com Reviews

4.7 Rating 5,437 Reviews
94 %
of reviewers recommend BluntsShoes.com
Company Reviews Product Reviews
3
 Metrics Info
4.7
Based on 5,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BluntsShoes.com Reviews

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“Shoes looked nice but very disappointed in the sizing , ordered my regular size and could not even put my toes in the shoe . Very bad fitting and now I have the hassle of trying to return this item”
Helpful Report
Posted 2 years ago
Thank you for your feedback, it is much appreciated! We are sorry to hear that you were not completely satisfied with everything. A full refund was provided upon return.
Posted 2 years ago
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Verified Buyer
“Unfortunately, I will be returning the sling back shoes I ordered, as the heel strap does not fit around the heel and keeps falling down. The shoes are the right size for my foot, but there is no way I would be able to wear them.”
Helpful Report
Posted 2 years ago
Thank you for your feedback, it is much appreciated! We are sorry to hear you are returning your item back to us. Your refund will be processed once the goods arrive here with us.
Posted 2 years ago
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Verified Buyer
“Accepted my order then cancelled because the shoes size was not in stock. I ordered the shoes to wear at a party was left stuck last minute.”
Helpful Report
Posted 3 years ago
Thank you for your feedback, We are sorry that this has happened. I can confirm that a full refund was provided
Posted 3 years ago
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Verified Buyer
“I have had to return these shoes I require and ordered size 11. These are more like size 8 or 9.”
Helpful Report
Posted 3 years ago
We are sorry to hear you are unhappy with your order, I can see your return hasn't been delivered yet but once it's here we will investigate the sizing issue.
Posted 3 years ago
S Thompson
Verified Buyer
“The boots I ordered looked as if they had already been worn and repaired. There is a chunk of material missing from the side which looks as if it has been repaired very poorly.”
Helpful Report
Posted 3 years ago
I Maynes
Verified Buyer
“Not enough size 9 shoes available”
Helpful Report
Posted 3 years ago
S Lutter
Verified Buyer
“The ordering process was simple and my order was dispatched promptly and arrived quickly. However, when it arrived it was the wrong order. I’ve emailed to find out how to return the item and request a refund.”
Helpful Report
Posted 3 years ago
J Parker
Verified Buyer
“Arrived size 12 as ordered, but 2 sizes at least too small (jelly shoes). Disappointing”
Helpful Report
Posted 3 years ago
J Gemeno
Verified Buyer
“Dear Blunts Shoes, The experience with you very well, until the package arrived in Spain. Currently there are new taxes, due to Brexit I suppose, that Correos charges in cash. Due to the covid pandemic, postmen do not charge in cash, so you have to go to the post office to pick up the package. The problem is that they did not notify me, and I did not know where the package was. Thanks to your website I got to know that the Post Office had it, and with the shipping number I located it. The final surprise was that I had to pay more than € 26 in taxes and fees to be able to take the package. I no longer think it would be interesting for me to buy in the UK with these extras Greetings”
Helpful Report
Posted 3 years ago
B Roberts
Verified Buyer
“Could not find the actual description of the shoes, therefore, pressed on the shiny shoe picture, thinking I was orderimg the patent leather shoe. My disappointment was obvious when I opened the box. B Roberts”
Helpful Report
Posted 3 years ago
N Campbell
Verified Buyer
“I am not happy I ordered brown boots but received mahogany, couldn't be bothered to return as extra payment to return.”
Helpful Report
Posted 3 years ago
G Shaw
Verified Buyer
“I ordered size 10 trainers for my son and I got one size 10 and one size 11.”
Helpful Report
Posted 3 years ago
K Longstaff
Verified Buyer
“Size 5 which i measured with startrite foot measurer, was alot bigger than the startrite shoes I recieved. They where too big my son can not walk in them”
Helpful Report
Posted 3 years ago
J Mathieson
Verified Buyer
“Delivery & returns cost is to high”
Helpful Report
Posted 4 years ago
J Richardson
Verified Buyer
“I bought some Wellington boots and the buckles have come of the side Very disappointed 😞 They are only a week old Janette”
Helpful Report
Posted 4 years ago
We are extremely sorry to hear this. We have contacted you in order to assist with the issue, we are extremely sorry for any inconvenience or disappointment caused.
Posted 4 years ago
J Twiss
Verified Buyer
“Wellington boots were not fit for purpose unless you have smaller than average calf muscles, I could not fit my legs into them. Never had this problem with wellingtons before. Customer service poor, no apology that item was not satisfactory and refusal to pay for postage. Will now be left considerably out of pocket to return a poor quality item in order to get a refund.”
Helpful Report
Posted 4 years ago
We are extremely sorry to hear that you are not satisfied with your order, and the service you have received. Unfortunately we were not able to find a message from yourself regarding the issue. We can confirm that a prepaid returns label has been provided, to return your items free of charge. Sorry for any inconvenience.
Posted 4 years ago
M Brown
Verified Buyer
“I was sent the wrong size shoes so have had to return them, fortunately the customer service Dan was really good so just wait for the correct size as ordered.”
Helpful Report
Posted 4 years ago
K
Verified Reviewer
“Delivery was fantastic even if a bit pricey but came when promised. Although when opening the parcel I though everything was okay but when looking inside one of the boots I noticed what looked like a brown liquid spilt inside. The parcel had no returns paper to exchange. So a bit disappointed ive spent money on a product that looks used.”
Helpful Report
Posted 4 years ago
D Doughorty
Unverified Reviewer
“They were a massive size 7, also they smelt awful ( not experienced that before ) Too expensive to pay to return them”
Helpful Report
Posted 4 years ago
We are extremely sorry to hear this, we have contacted yourself with a prepaid returns label to send your items back to us free of charge. We are sorry for any disappointment caused.
Posted 4 years ago
S Jackson
Verified Buyer
“Nice boots but this is the second pair I have bought of you and they are far to small around the leg I haven’t even got fat legs but couldn’t zip them up very disappointed s jackson”
Helpful Report
Posted 4 years ago
Hello, thank you for your feedback. We are sorry to hear you are dissatisfied with your purchases. We will contact you directly to reach a resolution, as we do not want our customers to be unhappy with the purchase and experience they have received.
Posted 4 years ago
BluntsShoes.com is rated 4.7 based on 5,437 reviews
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