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BluntsShoes.com Reviews

4.7 Rating 5,437 Reviews
94 %
of reviewers recommend BluntsShoes.com
4.7
Based on 5,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

About BluntsShoes.com:

Established in 1865, Blunts Shoes is a reputable footwear company that has been at the heart of many communities for over 150 years! A family run business having 3rd, 4th & 5th generations working within the company, we pride ourselves on making sure our customers are satisfied before and after purchase. We also offer a personal one-to-one fitting service to Ladies, Children and Men, helping our customers with expert advice.

Visit Website

Phone:

0345 4989628

Email:

info@bluntsshoes.com

Location:

Blunts Shoes, ,
Kidderminster
DY10 1AL

Write Your review

Sorry, but I am going to need to return these shoes. The fit is ok, but a little close fitting for a size 7 (my normal size), but I appreciate they have a soft upper. The main reason for return is that they have a sparkly finish which was not evident in the image on the website and the shoes don't match as a pair because the sparkles are distributed differently, which makes them look odd. I am disappointed as this style of shoe is ideal whilst I wait for my postponed foot surgery.
Helpful Report
Posted 4 years ago
Hello, thank you for your feedback. We are sorry to hear you are dissatisfied with your purchase. We have asked for an image of the shoes, However, we will now wait for the return to arrive and look over them. Once we have done this, we will be in-touch as we do not want our customers to be unhappy with the purchase and experience they have received.
Posted 4 years ago
Bit small made
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Posted 4 years ago
When the Boots came they were scratched. I took them back to the shop at Penn in Wolverhampton and was told that they would have to send them back to Kiddiminster before I could have a credit.
Helpful Report
Posted 4 years ago
Only received 1 of the 2 parcels despite tracking numbers for both. Due to a system error, Parcel 2 wasn’t despatched. This was swiftly rectified and received next day. Disappointed that 1 of the 3 items that should have been shipped in parcel 2 wasn’t there.....and it wasn’t even on the despatch note. Awaiting a further response from customer services. Maybe I was just unlucky, but as a 1st time customer, the despatch issues will deter me from using Blunts again.
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Posted 4 years ago
Ordered some boots but never received them. I queried it with Blunts who tracked the order and advised that it had been lost during shipping. I've given two stars for the rep who replied to me promptly and advised a refund would be arranged. Overall not impressed though, especially given the extortionate shipping prices!!
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Posted 4 years ago
I ordered 2 pairs of children's shoes and only received 1 pair..could you get back to me on this please, thank you
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Posted 4 years ago
My order was lost in transit and didn't arrive, no more in stock so order has now been cancelled. Very disappointed.
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Posted 4 years ago
Didn't deliver on time Customer service poor Please don't send 20% off won't be buying from Blunts again
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Posted 4 years ago
I ordered two pairs of Wellington boots for my twin daughters, one size 1(33) and the other a size 2(34). I was shocked when I received them, they were tiny. Compared to another shoe of the same size, they were several centimetres shorter! I emailed to complain about the sizing and the fact that I would now have to pay to return them, even though it was their error, but all they could suggest was ordering another size. I won't be doing that as it would be pot luck with what you get. Disappointed.
Helpful Report
Posted 4 years ago
Still not received my shoes yet ordered over a week ago !
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Posted 4 years ago
Still waiting for shoes to arrive sadly! It's been over a week now and school start this Thursday! Not satisfied as gives me no time to return in time if it doesn't fit!
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Posted 4 years ago
The wellies came with rust and tarnish on the buckle and marks on the rubber - yes they were cheap but I would also say poor quality
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Posted 4 years ago
Waiting for order Cannot review
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Posted 4 years ago
Still currently waiting for a pair of shoes to arrive it's been 4 weeks. One pair of shoes in my order arrived very quickly. Currently chasing this issue with Blunts.
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Posted 4 years ago
i requested two items be delivered together. They were send separately causing me inconvenience and Blunts additional costs.
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Posted 4 years ago
I got sent the wrong item
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Posted 4 years ago
Not happy with the inside package,the socks came without pack! They were also tiny stains on some of them However, I've been looking for these specific kind of socks so I won't send them back. I think the least is to pack the items in plastic,particularly at this time of crisis like this!
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Posted 4 years ago
Not all of my order has arrived, I paid extra for quicker delivery too.
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Posted 4 years ago
Unfortunately trainers purchased on line were very narrow so did not fit. Need to return these. I have not received the second item I ordered as yet
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Posted 4 years ago
Paid for 24 hour delivery and, despite it showing as shipped the same day, the shoes turned up 3 working days later. Contacted Brunt’s who were unhelpful and refused to refund the delivery charge
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Posted 5 years ago
BluntsShoes.com is rated 4.7 based on 5,437 reviews